Refund Policy
A legal disclaimer
At nannerl, we value your experience and want to ensure you are satisfied with our services. Should you encounter any issues, please reach out to us directly to discuss potential resolutions. Your comfort is our priority, and we want to work with you to ensure a positive experience.
Refund Policy - the basics
At nannerl, we value your time and commitments. Our refund policy states that we are happy to refund bookings made if they are canceled within the designated timeframe. However, if you contact us too late or fail to notify us, we may retain a fee for the inconvenience and for ensuring that your appointment slot was kept open. We appreciate your understanding and loyalty.
What to include in the Refund Policy
At Nannerl, we value your experience and understand that sometimes things don’t go as planned. That's why we have a refund policy to assist you. Following the processing and confirmation from our team, refunds will be redeposited to your account. Keep in mind that the timing of refunds can depend on your banking systems and other factors, so we appreciate your patience. For any inquiries regarding our policy, please feel free to get in touch with us.